Trust & support / 01
Security center
How Avaga protects the workspace: roles, 2FA, recordings, and the reviews buyers ask for.
These marks match the footer and the homepage security band. If a control is load-bearing for your review, confirm it with us before you buy. Screenshots are a guide, not a contract.
On every plan
- Role-based permissions
- Google Sign-in
- Two-factor authentication (2FA)
- Call recording with pause and resume
- Who can play archives is a role, not a courtesy
Turn 2FA on for owners and admins before you provision numbers. A stolen owner login is a stolen DID.
Enterprise, on request
- Security review / BAA
- SSO / SAML (contact sales)
- Custom SLA
- Dedicated onboarding and success manager
SAML is not a Lite or Growth toggle. The comparison table lists it as contact sales. Enterprise security review is available on request.
Recordings and the live line
Recordings are unlimited in the calling core. Pause before a card number or identity document. Resume after. A perfect transcript of a card is a perfect incident. AI employees after hours follow the same pause rule as humans.
Not every agent seat should play the archive. Use roles. Audit who played what. Mandatory tagging is available when you need a reason code before wrap.