Human teams
Owners and agents work the floor with softphone, queues, IVR, and CRM.
The workspace built for business. Avaga Workforce is fully automated AI with a receptionist, sales specialist, support agent, booking agent, and lead manager personalities.
Built-in lead CRM
Built-in message CRM
Trusted by 100+ companies worldwide to run enterprise calling, sales, and support around the clock.
Avaga Workspace
Companies use Avaga for manual operations and for full automation. Your people and your AI employees work inside one automated system brain.
1
workspace brain
24/7
AI employee coverage
manual + auto
same operating system
US/CA
unlimited calling*
Fully automated
Set a personality
Pick how your AI employee sounds and acts: receptionist, sales, support, booking, or lead manager.
Train it on your business
Upload scripts, FAQs, hours, products, and CRM fields. Avaga learns the floor before it goes live.
Run 24/7
Avaga AI covers calls, messages, and chat around the clock, then escalates to your team with full context.
Live AI employee
24/7Receptionist
Greetings, routing, office hours, and transfers.
Covers nights, overflow, and weekends without extra seats.
Owners and agents work the floor with softphone, queues, IVR, and CRM.
Avaga AI covers the live line, Messages, and chat, then Auto-Recharges usage.
Transcription, summaries, sentiment, topics, action items, and CRM logging.
Switch from hands-on operations to fully automated coverage without changing tools.
Set tone, role, and rules per AI employee. Add extra personalities as you grow.
Train on call recordings, playbooks, ads, and knowledge so replies stay on-brand.
Nights, weekends, overflow, and holidays stay covered without adding seats.
Enterprise-grade inbound and outbound, with unlimited US/Canada calling*.
How companies use Avaga
Choose how you operate today. Keep full human control, add a live coaching brain, or let Avaga AI run leads, messages, and bookings around the clock.
Your team on the line
Owners and agents stay connected in a live workspace. Dial, review call lists, play recordings, manage daily tasks and reminders, and run the floor with full visibility.
Maya Reynolds
Acme Retail · VIP · HubSpot
Customer context
Open deal · $18,400
Last contacted 3 days ago. Interested in numbers in FR + US. Assigned to Alex Chen.
Place outbound calls, work inbound queues, and keep every contact, campaign list, and callback in one shared call board.
Capture every conversation, replay recordings with your team, and keep coaching notes next to the exact moment that mattered.
Turn follow-ups into daily work. Assign tasks, set reminders, and keep owners and agents aligned on what needs action next.
See live status, agent availability, open conversations, and workspace activity in one place you run yourself.
Owners and agents share the same inbox, contacts, softphone, and CRM context so nothing gets lost between seats.
IVR, voicemail, business hours, SMS/MMS, forwarding, and contacts stay together so your team works as one system.
Customer reviews
Independent operators, clinics, and sales floors running calls, messages, and bookings on one workspace brain.
4.9 / 5 average from workspace operators
100+ companies live
SOC 2 Type II reviewed
“After-hours coverage used to leak leads. Avaga AI answers, books, and logs every call before the next morning starts.”
Claire Bennett
Head of Support, Northwind Clinics
“The dialer, recordings, and task board live in one dashboard. Owners and agents finally work from the same floor.”
Ryan Keller
Sales Director, Harbor Logistics
“Meta and Google leads hit the inbox and get a reply in seconds. WhatsApp, SMS, and Instagram stay in the same thread.”
Jasmine Reed
Operations Lead, BrightPath Realty
“We trained a receptionist personality in an afternoon. It handles voice and text, then escalates only the complex cases.”
Marcus Ellison
Founder, Mesa Dental Group
“Coaching on live calls changed our close rate. Summaries and CRM notes write themselves while the agent stays with the customer.”
Emily Harper
CX Manager, Volt Retail
“We run US and France from one workspace. The multilingual model replies in the customer's language without extra seats.”
Wei Chen
Managing Partner, Oak & Pine Advisors
Integrations
Avaga extensions bring Meta, Google Ads, Messenger, Instagram, and WhatsApp Business into the workspace. Website forms need only one paste of code.
Meta extension
Capture leads from Meta Ads and send them into the workspace brain.
Google Ads
Route Google Ads lead forms into Avaga for instant follow-up.
Facebook Messenger
Reply to Messenger chats with voice, text, and booking flows.
Handle Instagram DMs in the same inbox as calls and WhatsApp.
WhatsApp Business
Keep WhatsApp Business live 24x7 with automated replies.
Website forms extension
Skip mapping every form field by field. Paste one Avaga snippet on your website and Avaga AI fetches the details customers submit. Developers do not map each form. One paste covers the entire site.
avaga-forms.js
Paste once<script src="https://cdn.avaga.io/forms.js" data-workspace="YOUR_KEY"> </script>
Avaga AI detects form submissions across pages, reads the submitted details, and opens lead activity in the workspace brain automatically.
Lead CRM and message CRM stay connected from ads to inbox.
Talk to sales about extensions →Start the workspace
Everything you need to go live is in the monthly fee. Usage-based Auto-Recharge keeps calling, messaging, and AI coverage running.
Unlimited* US/Canada calling
First number included. Softphone on web, mobile, and desktop.
Avaga Workforce included
AI employees for receptionist, sales, support, booking, and more.
AI Assist Pro included
Live coaching, transcripts, summaries, and CRM logging.
WhatsApp included
Message CRM stays live. Auto-Recharge covers extra usage.
Enterprise security review available on request