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Operator answers for billing, calling, AI employees, the inbox, and compliance. Written from the live product, not a generic help desk.
01
Open a workspace and get the first number live.
04 articles
02
Lite, Growth, Business, seats, and Auto-Recharge.
06 articles
03
Softphone, unlimited US/Canada, voicemail, dialer.
05 articles
04
First DID, extra numbers at $1, international rates.
03 articles
05
Reception, sales, support, booking, lead manager.
06
Whispers, transcripts, sentiment, CRM notes.
07
Voice, SMS, WhatsApp, Messenger, Instagram.
08
IVR, queues, after hours, callbacks.
02 articles
09
Pause, play, monitor, whisper, barge.
10
CRM, ads, forms, API, webhooks.
11
2FA, roles, SSO, HIPAA, BAA.
12
Login, permissions, who to call.
13
SLA, SSO, multi-entity, custom volumes.
