Knowledge base

07

Omnichannel inbox

Voice, SMS, WhatsApp, Messenger, Instagram.

• 01Channels in the shared inboxVoice, SMS, MMS, WhatsApp Business, Messenger, and Instagram. One contact, one thread.
• 02WhatsApp included valuesLite $10, Growth $50, Business $100 included in the monthly plan.
• 03SMS and MMS rulesBusiness texting is metered. MMS only on US, Canada, and Australia numbers.